[Hiring] Administrative Support REMOTE USA
Position: Administrative Support
Date posted: 2025-04-11
Industry: other
Employment type: Full Time
Experience: 2 to 3 year
Qualification: Bachelor’s Degree holder
Salary: $17.00 – $19.00 / hour
Location: Forest Home, AL, United Arab Emirates
Company: Davies
Description:
Hiring Administrative Support
Forest Home, AL
About the job
Department: Claims Administration & Adjusting
Location: Home United States
Compensation: $17.00 – $19.00 / hour
Description
Our Story
Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.
What’s in Store
We’re on the lookout for an Administrative Support. As an Administrative Support team member, you will be responsible for handling inbound and outbound telephonic and electronic communications, entering new claims into the claims system along with securing policy and other claim related documents. You will also generate and prepare acknowledgement letters, prepare loss runs and assist with various other administrative duties.
To be successful in this role, you need to have superb written and verbal communication skills to communicate effectively with clients. You must have strong time management skills to balance working with multiple tasks simultaneously, strong organizational skills and possess the ability to work in a fast-paced environment. Additionally, you will need to demonstrate high level attention to detail and problem-solving skills and be capable of working collaboratively and independently with minimal supervision.
Key Responsibilities
- Handle inbound and outbound telephonic and electronic communications with clients.
- Enter new claims into the claims system accurately and efficiently.
- Secure policy documents and other claim-related materials as needed.
- Generate and prepare acknowledgment letters for claim submissions.
- Prepare loss runs and other necessary reports.
- Assist with various administrative tasks to support the claims team.
- Maintain strong written and verbal communication skills for effective client interactions.
- Manage multiple tasks simultaneously while maintaining organization and efficiency.
- Work collaboratively with team members and independently with minimal supervision
- Demonstrate attention to detail and problem-solving skills in a fast-paced environment.
Skills, knowledge & expertise
- High School Diploma/GED
- Experience working in a remote environment
- Experience in a service-oriented business
- Previous experience in the insurance industry preferred
- Excellent written and verbal communication skills
- Ability to work independently with minimal direction
- Highly motivated and detail-oriented
- Strong attention to detail and organizational skills are necessary
- Ability to meet established deadlines while maintaining high accuracy and quality
- Proficient with Microsoft Office Suite or related software
- Proficient with PDF editor software
- Understanding of basic insurance terminology
- Exhibit discretion with sensitive and confidential information
Benefits
Benefits
At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:
- Medical, dental, and vision plans to ensure your health and that of your family.
- A 401k plan with employer matching to help you build a secure financial future.
- Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.
- Paid holidays.
- Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.
Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.
