18 Sep 2024
[Hiring] Accounting Clerk I REMOTE
Position: Accounting Clerk I
Date posted: 2024-09-18
Industry: other
Employment type: Full Time
Experience: 2 to 3 year
Qualification: Bachelor’s Degree is required
Salary: $16.00/Hr $18.00/Hr
Location: Memphis, TN United States, REMOTE
Company: Confidential
Description:
Accounting Clerk I required
We are offering a contract to hire employment opportunity for an Accounting Clerk I, United States. This role involves various tasks related to accounting, customer service, and administrative duties. You will be working in a fast-paced environment where you will be responsible for maintaining customer accounts, handling invoices, and coordinating with internal teams.
Responsibilities:
- Handle and process special handling invoices for complex commercial customers.
- Ensure the maintenance of third-party billing portals.
- Communicate effectively with internal teams regarding customer account status.
- Maintain strong customer relationships through effective communication.
- Perform and maintain account billing reconciliations for customers.
- Investigate and resolve any irregularities or inquiries in a timely and accurate manner.
- Provide necessary documentation to customers or internal teams upon request.
- Maintain sensitive customer financial information and keep financial records organized.
- Recommend improvements for invoicing processes.
- Research and resolve second and third level customer inquiries.
- Develop key relationships with cross-functional teams to mitigate invoicing errors.
- Excellent customer service skills and experience in a customer-facing role
- Strong verbal and written communication skills for effective communication with internal teams and third parties
- Proficiency in Microsoft Excel and Google Sheets for data entry and analysis
- Experience with accounts payable (AP), invoicing, and billing processes
- Ability to perform ad hoc financial research and analysis
- Experience in the handling and reconciliation of customer accounts
- Strong decision-making skills and ability to recommend improvements to accounting functions
- Experience in supervising a team is advantageous
- Ability to perform data entry quickly and accurately
- Experience with third party billing processes
- Excellent phone etiquette and ability to handle customer queries professionally
- Ability to maintain financial records in an organized manner
- Experience using different portals for accounting and customer service functions
- Strong problem-solving skills and ability to develop mitigation strategies when necessary
- Familiarity with accounting software and tools.