[Hiring] 911 Accuracy Coordinator 2 REMOTE USA
Position: 911 Accuracy Coordinator 2
Date posted: 2025-05-04
Industry: Other
Employment type: Full Time
Experience: 2 to 3 year
Qualification: Bachelor’s Degree holder
Salary: $16-18.55 an hour
Location: United States, REMOTE
Company: Intrado
Description:
Hiring 911 Accuracy Coordinator 2
United States ·
About the job
About Us
Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events.
Today, our cutting-edge SaaS company is at the forefront of transforming the 911 emergency response continuum with next generation data-driven software. Intrado’s solutions allow enterprises, call takers, dispatchers, and first responders to make more informed decisions, respond quickly and safely, and ultimately serve their communities better.
Responsibilities/Qualifications
Intrado is looking to hire a 911 Accuracy Coordinator to join our team.
Essential Duties
- Responsible for performing wireline subscriber data maintenance by data entering information in accordance to established departmental procedures
- Perform data updates for call routing ensuring 100% accuracy
- Serve as the point of contact for account customers and end users through email, Help Desk tickets, or phone as necessary
- Prepare and distribute a variety of reports as requested by supervisor
- Manage workload independently while also establishing a good working relationship with team members and department contacts in order to maintain and continuously strive to improve the level of overall service being provided
Applicant for this job will be expected to meet the following minimum qualifications:
Education
High school diploma or GED required
Experience
- Minimum two years clerical, data entry or customer service experience required
- Experience in a public safety or 9-1-1 industry environment preferred
- Basic knowledge of MS Word, Excel, and Outlook required
Total Rewards
Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you’d expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan with company match and flexible spending accounts), and several that go above and beyond - tuition reimbursement paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity, access to legal support, pet insurance, identity theft protection, an EAP (Employee Assistance Program) that includes free mental health resources/support, and more! Apply today to join us in work worth doing!
The starting salary is anticipated between $16-18.55 an hour to start and will be commensurate with experience.
Intrado is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Intrado maintains a Drug Free Workplace.
