Hiring Service Desk Engineers Dubai UAE

Position: Hiring Service Desk Engineers

Date posted: 2020-05-14

Industry: Other

Employment type: Full Time

Experience: minimum 3 year

Qualification: Bachelor’s Degree is required

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Service Desk Engineers – Locally available

NP: Immediate to 15 days

College diploma or University degree in the field of Computer Science

3 years’ work experience as Helpdesk Assistant

Certification in Helpdesk domain, Microsoft Certified Desktop Support Technician (MCDST) certification etc. is preferable

Familiar with phone etiquettes and cordial customer interaction

Ability to resolve incidents and service requests as quickly as possible

Knowledge of basic Network and Internet (LAN, Wi-Fi, Proxy, Video Conference)

Working knowledge of PCs. Laptops, Blackberry Devices, Mobile Phone and MS Outlook, in order to analyze, interpret, and apply for quicker resolution

Familiar with remote administration tools and techniques

Good written, oral and interpersonal communication skills to communicate effectively with customers, peers and management

Interest to learn new technology and application specific requirements

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