[Hiring] Enterprise Renewals Specialist REMOTE USA
Position: Enterprise Renewals Specialist (Remote)
Date Posted: March 30, 2026
Industry: Cybersecurity / SaaS / Information Technology
Employment Type: Full Time
Experience: 5+ years in Enterprise Renewals, Deal Support, Contract Management, or Customer Success
Qualification: Estimated Qualification like Bachelor Degree in Business, IT, or related field
Salary: $70,000 – $110,000 per year + bonuses and equity
Location: United States (Remote)
Company: CrowdStrike
Description:
CrowdStrike, a global leader in cybersecurity, is hiring an Enterprise Renewals Specialist to join its Global Renewals Management team. The company is known for its AI-driven security platform that protects organizations worldwide by preventing breaches and ensuring advanced threat protection.
This role plays a critical part in protecting recurring revenue, strengthening customer relationships, and ensuring smooth renewal processes across enterprise accounts. The selected candidate will work closely with field sales and customer success teams to drive retention strategies and support long-term account growth.
The position requires a strong understanding of subscription-based business models and a proactive approach to managing renewals in a fast-paced enterprise environment.
Key Responsibilities:
• Manage and support enterprise renewal contracts to ensure timely renewal and revenue retention
• Collaborate with sales teams to develop renewal strategies and pricing alignment
• Identify opportunities for expansion such as upsell, cross-sell, and product bundling during renewal cycles
• Analyze customer usage data to prepare accurate renewal proposals and recommendations
• Prepare and present renewal offers 90–120 days prior to contract expiration
• Handle contract negotiations including pricing, terms, and Flex subscription models
• Monitor renewal risks early and develop mitigation strategies with internal teams
• Maintain ownership of renewal forecasting accuracy across assigned accounts
• Serve as a subject matter expert for subscription and renewal processes
Requirements:
• Minimum 5 years of experience in enterprise renewals, SaaS contracts, or customer success roles
• Strong background in high-tech, SaaS, or cybersecurity industries preferred
• Experience working with recurring revenue (ARR) business models
• Proficiency in Microsoft Excel for analysis and reporting
• Hands-on experience with Salesforce.com and/or Salesforce CPQ systems
• Strong organizational skills with the ability to manage multiple priorities
• Excellent communication and stakeholder management abilities
• Ability to work independently in a high-performance, fast-paced environment
Benefits & Perks:
• Competitive salary with bonus and equity opportunities
• Comprehensive medical and wellness insurance coverage
• Paid vacation, holidays, and parental leave
• Professional development and career growth opportunities
• Inclusive work culture with global employee networks
• Flexible remote working environment
• Additional employee support programs and engagement initiatives
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