[Hiring] Deal Desk Specialist REMOTE USA
Position: Deal Desk Specialist (Remote)
Date Posted: April 9, 2026
Industry: Cybersecurity / Sales Operations / Finance
Employment Type: Full Time
Experience: 4+ Years
Qualification: Bachelor’s Degree in Business, Finance, Operations, or related field (or equivalent experience)
Salary: $57,000 – $90,000 USD per year (plus bonus, equity, and benefits)
Location: United States (Remote)
Company: CrowdStrike
Description:
CrowdStrike is a global cybersecurity leader dedicated to protecting organizations from modern digital threats through its advanced AI-native platform. Since its founding in 2011, the company has focused on stopping breaches and securing businesses across industries worldwide. With a strong mission-driven culture, CrowdStrike empowers employees to take ownership of their careers while contributing to innovative security solutions that protect people, processes, and technologies.
The Deal Desk Specialist plays a key role in supporting the sales organization by ensuring smooth execution of deal closures and maintaining accuracy throughout the opportunity lifecycle. This position focuses on managing sales operations processes, ensuring compliance, and facilitating collaboration between multiple internal teams to support efficient and timely deal bookings.
The role requires strong attention to detail, problem-solving skills, and the ability to work in a fast-paced environment with tight deadlines, especially during month-end and quarter-end closing periods.
Key Responsibilities:
• Manage and process sales opportunities in Salesforce (SFDC) and CPQ systems
• Ensure proper reconciliation of quotes with invoices and contract terms
• Support order alignment with reseller and customer agreements
• Maintain compliance with revenue recognition standards and SOX requirements
• Assist in resolving booking-related issues in collaboration with sales, finance, legal, and billing teams
• Provide guidance on deal readiness and ensure opportunities are properly staged for closure
• Work closely with cross-functional teams to support deal execution and problem resolution
• Monitor and support multiple tickets and requests simultaneously to ensure timely closure
• Assist in generating ad hoc reports and operational insights as required
• Participate in process improvement initiatives to enhance operational efficiency
• Support training and onboarding of new Deal Desk team members
• Maintain strong communication and responsiveness in line with SLA expectations
• Work extended hours during critical month-end and quarter-end periods
Requirements:
• 4+ years of experience in customer service, finance, operations, or sales support roles
• Hands-on experience with Salesforce (CPQ preferred)
• Strong analytical and critical thinking abilities
• Excellent communication and relationship-building skills
• Proficiency in Microsoft Office tools including Word, Excel, and PowerPoint
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Willingness to work flexible hours, including weekends during peak periods
• Strong problem-solving mindset with attention to detail
This role is ideal for professionals who thrive in dynamic environments, enjoy cross-functional collaboration, and are passionate about driving operational excellence in a leading global cybersecurity organization.
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