[Hiring] Content Creator – Review Responder REMOTE USA
Position: Content Creator – Review Responder
Date Posted: April 10, 2026
Industry: Media / Content Writing / Digital Services
Employment Type: Contract (Remote)
Experience: Strong Writing & Communication Skills Required
Qualification: Bachelor’s Degree in Communications, English, Journalism, Marketing, or related field (preferred)
Salary: $20/hour
Location: United States (Remote)
Company: Internet Brands
Description:
Internet Brands, a leading global digital media and software services company, is seeking a detail-oriented and skilled Content Creator – Review Responder to join its remote team. This role focuses on writing professional, human-centered responses to resident reviews for apartment communities across multiple online platforms.
The ideal candidate will have strong writing abilities, a professional tone, and the capability to respond thoughtfully and empathetically to both positive and negative customer feedback while maintaining brand consistency.
This is a flexible remote contract opportunity suited for strong writers who can manage deadlines effectively and are comfortable working independently.
Key Responsibilities:
• Write clear, professional, and empathetic responses to resident reviews
• Handle feedback from platforms such as Google, Yelp, Facebook, ApartmentRatings, and Apartments.com
• Maintain a consistent, human-written tone aligned with client expectations
• Respond to both positive reviews and complaint-based feedback professionally
• Ensure all responses are delivered within a 24-business-hour turnaround time
• Follow client guidelines and training for multifamily property communications
Requirements:
• Excellent writing and communication skills
• Ability to create professional and empathetic customer responses
• Strong reliability and ability to meet strict deadlines
• Willingness to learn the multifamily review response process
• Ability to work independently in a remote environment
• Consistent availability for 10–20 hours per week (expandable up to 30 hours)
About the Role:
• Fully remote contract position
• Flexible working hours based on workload
• Paid training provided for review response guidelines
• Opportunity to grow within a large-scale digital media organization
About Internet Brands:
Internet Brands is a globally recognized digital media and software company headquartered in El Segundo, California. The company operates across key industries including Health, Automotive, Legal, and Home/Travel, managing some of the most well-known digital platforms such as WebMD, Medscape, Avvo, Nolo, CarsDirect, and Fodor’s Travel.
Serving over 250 million monthly visitors, Internet Brands delivers innovative web solutions and digital services through its scalable proprietary platform and is backed by leading global investment firms.
The company offers a wide range of employee benefits including medical, dental, and vision insurance, disability coverage, retirement plans, paid time off, commuter benefits, and employee wellness programs.
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