General Manager Dubai UAE

Position: General Manager

Date posted: 2020-02-15

Industry: Hospitality

Employment type: Full Time

Experience: 5 to 10 year

Qualification: Degree or diploma in Hotel Management or equivalent

Salary: AED 15000 to 30000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

A General Manager is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures.

What will I be doing?

As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience. A General Manager will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded

Lead in all key property issues including capital projects, customer service, and refurbishment

Ensure all decisions are made in the best interest of the hotels and Hilton

Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property

Provide effective leadership to hotel team members

Lead in all aspects of business planning

Comply with and exceed Hilton Brand Service Standards

Ensure costs are controlled and revenue opportunities are effectively sourced and delivered

Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton

Hold regular briefings and communication meetings with the HOD team

Respond to audits to ensure continual improvement is achieved

What are we looking for?

A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Experience as General Manager or Director of Operations within a similar quality hotel

Possess strong commercial acumen, with experience in increasing profitability

Experience managing budgets, revenue proposals, and forecasting results in a similar sized property

Excellent leadership skills

Exceptional communication skills

In-depth knowledge of the hotel/leisure/service sector

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

General Management experience in a similar quality hotel

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