Position: Customer Relation Specialist
Date posted: 2020-07-29
Employment type: Full
Experience: 4+ years of hands on customer service and support
Degree is required
Salary: AED 5000
Location: Dubai, United
Female Customer Relation Specialist (European National)
Listen and respond to customers’
needs and concerns.
Provide information about products
Record details of customer
contacts and actions are taken.
Responsible for maintaining a high
level of professionalism with clients and working to establish a positive
rapport with every caller.
Update customer information in the
CRM database during and after each call.
Compile reports on overall
Manage customer records and
perform data entry.
Prepare and modify documents
including correspondence, reports, drafts, memos, and emails.
Qualifications and Experience:
- Any Graduate
- Proficiency in MS Word, MS Excel and MS Outlook a must
- Excellent communication skills – written and verbal
- Ability to prioritize projects and strong problem-solving skills
- Good research skills and attention to detail.
- Excellent customer service skills.