Call Center Agent Abu Dhabi UAE

Position: Call Center Agent

Date posted: 2020-11-28

Industry: Other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree Holder

Salary: AED 3000 to 6000

Location: Abu Dhabi, United Arab Emirates

Company: Confidential

Description:

Hiring Call Center Agent – Arabic Speakers

Working days – 6 days a week

Work timings – from 8 AM to 5 PM

• Manage large amounts of inbound and outbound calls in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
• Mandatory
• Native Arabic Speaker
• Banking Experience
• Immediate Joiners